Assessments that improve quality
An award-winning hiring assessment test that lets you screen 1000s of applicants for role-critical skills with 98% accuracy. Are you ready to 2X the quality of your hiring throughout?
The future is not
A, B or C
We ditched multiple-choice for a hiring assessment that is conversational. Candidates respond to mock customer interactions while recruiters get a shortlist of candidates who have the skills to do the job well.
Available in 17 languages
Duration: 20-40 mins
90%+ completion rates
Hiring assessments by role
One assessment to evaluate language and soft skills
Dual native AI capabilities (featured below) work simultaneously to grade conversations between a candidate and a mock customer in live chat or voice. Scores are sent to a recruiter dashboard in real time for fast high-volume hiring.
4.5 satisfaction rating from candidates
Intelligibility AITM
Intelligibility AI measures fluency and correctness, in chat and voice, using 15+ communication skills in the following categories:
CEFR equivalency
Grammar
Writing
Speaking
Soft Skills AITM
Soft Skills AI measures the ability to address customer inquiries using 30+ human skills in the following categories:
Customer experience (CX) focus
Solution focus
Sales focus
Teamwork
Learn more
The new way to assess
Streamline the hiring process while improving quality.
We guarantee it.
We guarantee it.
HiringBranch
vs.
Legacy Alternatives
Open-ended question evaluation
(candidate showcases true skills)
(candidate showcases true skills)
Multiple-choice evaluation
(candidate guesses the right answer)
(candidate guesses the right answer)
Tailored job simulation
Generic
Understand capabilities
Understand personality types
Scores language ‘in context’
Scores language ‘knowledge’
HiringBranch
Open-ended question evaluation
(candidate showcases actual skills)
Tailored job simulation
Understand capabilities
Scores language ‘in context’
vs.
Legacy Alternatives
Multiple-choice evaluation
(candidate guesses the right answer)
(candidate guesses the right answer)
Generic
Understand personality types
Scores language ‘knowledge’
4X more reliable than
multiple choice.
Don't have time for a demo call? Skip the line and try a hiring assessment test yourself.
Try an assessmentFeatures
built for
skills-based performance
Desktop and mobile friendly
3 Experiences
- Live chat
- Voice
Customization
- Real job content
- Combine skill categories
- AI scoring algorithms
Proprietary proctoring
- Copy / paste detection
- Webcam face movement detection
- Tab switching detection
Data science
- Proprietary training data
- Skills benchmarking
- Performance correlation
Support
- 24/7 candidate live chat support
- Dedicated account manager
- Exclusive AI workshops
Security
- Single sign on (SSO)
- SOC2 compliance
- AI validity testing
Global Telecommunications Company Sees 10X ROI
“Attrition has decreased 14% combined through all our sites. We wanted better hires that last longer and we got it!"
Global Director of Call Centers
14%
less attrition
24%
more completions
“What if your company could predict which candidates would be high quality before they ever got through the front door? This is the hope of most employers, but many haven’t figured out how to make it happen. HiringBranch doesn’t just claim this - they offer a guaranteed improvement on employee KPIs, which proves that their AI is about results, not hype. Companies with high volume needs should definitely take a look.”
Ben Eubanks
Chief Research Officer, Lighthouse Research & Advisory
Chief Research Officer, Lighthouse Research & Advisory
FAQs
Will adding a hiring assessment lengthen my hiring process?
Absolutely not, it shortens it. Hiring assessment tests make sure that your team is focused only on candidates you know can do the job. This saves you time on screening and often eliminates screening interviews altogether.
Do I need to do anything for the AI to work?
There is no feedback or signals that you manually have to do inside of HiringBranch. When we want to optimize the scoring algorithms to your performance data, we'll work together to input the necessary parameters so we can correlate hiring quality to the hiring assessments. It's as simple as sharing your KPIs in a spreadsheet with your HiringBranch dedicated account manager. Other than that, the science behind our AI-scoring is all us.
As a recruiter, will HiringBranch replace my job?
Absolutely not. Think about HiringBranch as a productivity tool for recruiters. It eliminates the manual work and frees up time to focus on more strategic tasks.
Will candidates actually do the hiring assessment test?
Yes and once they start their hiring assessment, we see an average completion rate of 90% or greater. With built-in instructions, it's easy for candidates to complete the hiring assessment on their own once employers email them the link. We'll automatically send reminder emails to candidates who haven’t started their assessment.
What are the languages offered?
Our assessment is offered in the following languages: English, French, German, Italian, Spanish, Portuguese, Dutch, Mandarin, Turkish, Polish, Japanese, Swedish, Hindi, and Arabic. But only English and French have automated AI scoring.
Can we customize the content of our hiring assessment so that it is specific to what we evaluate?
Yes, we can establish a scoring rubric based on two factors: our proven taxonomy (we call it The People Skills Framework), as well as the skills your team needs.
Can HiringBranch integrate with our internal recruiting software or applicant tracking system?
Yes, we have many active partnerships and integrations, plus we're adding more all the time. Talk to us to find out what is currently available and if custom integration is possible.
Can candidates view their scores?
No, candidates are not able to view their own scores in the platform. Currently only recruiters can view scoring, recordings, and averages across skill categories.
What can candidates do to prepare for the assessment?
It’s best that candidates don’t prepare. We want to capture their spontaneous responses inside the hiring assessment test. We do provide a short instruction video at the onset of the assessment to set expectations for candidates and help them with their tech set up (i.e. microphone and speakers).
Does your hiring assessment score accents?
Candidates are scored based on their ability to pronounce the sounds of the target language as clearly as possible. This does not mean that they have to be a native speaker of this language. They can have an accent, but need to be intelligible, as this is what is being scored.
Ready to pilot?
Run HiringBranch for 3 months to prove ROI. We’re excited to help you unlock the power of accurate skills-based hiring in your contact center. Did you hear? We guarantee an improvement in your agents.
