Blog

Read our latest blog articles about soft skills hiring.  

Filter by category
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Best Practices
Soft Skills

Santa’s Top Soft Skills Revealed

Read article
High-Volume Recruitment
Talent Acquisition
Assessments

Why One-Way Interviews Are Dividing Recruiters and Candidates

Read article
Read article
News
Digital Transformation
Soft Skills

Human Skills Have Never Been More Important

Read article
Read article
Read article
Read article
Read article
Read article
High-Volume Recruitment
Contact Center
Best Practices

Getting Through the Contact Center’s High-Volume Season with Ease

Read article
Read article
Read article
Digital Transformation
Assessments
Soft Skills

5 Tech Companies Bringing Skills-Based Hiring to Life

Read article
Read article
Read article
Read article
Read article
Read article
Read article
Read article
Contact Center
High-Volume Recruitment

Addressing Call Center Turnover Rate

Read article
Contact Center
High-Volume Recruitment
Best Practices

Average Attrition Rates and How To Improve Them in High-Volume Roles

Read article
Assessments
High-Volume Recruitment

The Essential Guide To Pre-Hiring Assessments

Read article
Read article
Read article
Read article
Read article
Contact Center
Customer Service
High-Volume Recruitment

A Guide To Hiring And Managing Frontline Employees

Read article
Talent Acquisition
Artificial Intelligence

6 Quick-Read Stats About AI and Talent Acquisition

Read article
Assessments
Talent Acquisition

Candidates Speak Up About Assessments

Read article
Read article
Artificial Intelligence
Digital Transformation

Adding AI to Your HR Tech Stack: Build, Buy or Partner?

Read article
Talent Acquisition
Best Practices

Untangling Quality of Hire

Read article
Read article
Events
High-Volume Recruitment
Artificial Intelligence

Top 7 Moments in Our Summer Podcast Tour

Read article
Talent Acquisition
High-Volume Recruitment

The History of Interviews According to Kevin Wheeler

Read article
Read article
Read article
Assessments
High-Volume Recruitment

Proving That Multiple Choice Assessments Suck

Read article
Read article
Read article
Read article
Artificial Intelligence
High-Volume Recruitment
Digital Transformation

How is Artificial Intelligence Changing the Recruiting Process?

Read article
Read article
High-Volume Recruitment
Assessments
Digital Transformation

The No-Interview Hiring Model is Changing Talent Acquisition Forever

Read article
Read article
Assessments
Customer Service
Digital Transformation
High-Volume Recruitment

How To Hire For Great Communication Skills Without Interviewing?

Read article
Read article
Artificial Intelligence
Contact Center
Customer Service
Digital Transformation

Do Your Call Center Agents Accurately Represent Your Brand Personality?

Read article
Read article
Artificial Intelligence
Contact Center
Customer Service
Digital Transformation

Are Bots The Key To Providing Outstanding Customer Support?

Read article
Read article
Assessments
Contact Center
High-Volume Recruitment

Finding Candidates in the Digital Age with New Hire Assessments

Read article
Read article
Read article
Contact Center
Digital Transformation
High-Volume Recruitment

How Do Virtual Contract Recruiters Help Companies Hire Fast And Accurately?

Read article
Read article
Contact Center
Customer Service
High-Volume Recruitment
Sales

How To Guide: 3 Essential Steps For Hiring A Quality Frontline Employee

Read article
Contact Center
Customer Service
Digital Transformation
High-Volume Recruitment

Top 5 Things You Need to Know About Customer Support

Read article
Artificial Intelligence
Contact Center
Digital Transformation
High-Volume Recruitment

How To Scale Recruitment With A Virtual Recruiter: Accurate, Quick, and Performance-Based

Read article
Read article
Read article
Contact Center
Customer Service
High-Volume Recruitment

How To Tackle 7 Common Contact Center Issues

Read article
Artificial Intelligence
Assessments
Contact Center
Digital Transformation
High-Volume Recruitment

High-volume recruitment is time-heavy and expensive - 3 tips to help

Read article
Artificial Intelligence
Contact Center
High-Volume Recruitment

5 Ideas To Transform Your Contact Center

Read article
Digital Transformation
High-Volume Recruitment

How to interview 20,000 people a year

Read article
Read article
Read article
Artificial Intelligence
Digital Transformation
High-Volume Recruitment

Case Study - The advantages of using AI for assessing voice and chat candidates

Read article
Contact Center
Customer Service
High-Volume Recruitment

How To Hire Top Talent Remotely?

Read article
Read article
Read article
Read article
Read article
Read article
Read article
Too busy for a demo?
Test drive the assessment on your own.
Product
Hiring AssessmentsTrainingLanguageSoft SkillsHiring Branch AI
Solutions by Industry
TelecommunicationsRetailBanking & InsuranceContact Centers
Solutions by Role
SalesTech SupportCustomer ServiceTeamwork
Resources
Skills-based Hiring ReportCase StudiesBlog
HiringBranch
Contact UsSupportAbout HiringBranchLogin
©2025 HiringBranch
Terms & ConditionsPrivacy PolicyGDPRMaster Service Agreement

Try an assessment today

Get a sample assessment sent to your inbox and experience the HiringBranch difference yourself.
By submitting this form, you agree to the use of your personal data as set out in HiringBranch’s Privacy Policy.
Thank you for requesting a sample HiringBranch assessment
We are verifying your information and will send you a link to test drive HiringBranch soon!

If you are a candidate (and not an employer), kindly note that you will not receive a sample assessment. We invite you to visit our Help Center for candidate related questions and answers.
Oops! Something went wrong while submitting the form.
HiringBranch and cookies
By clicking “Accept All Cookies,” you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
DenyAccept All