A conversational assessment that will:
• measure soft skills and communication
• eliminate the need for interviews
• integrate skills data with your ATS

90% of hires make it to day 90

Assessing skills for Enterprises and Contact Centers globally
THE PROBLEM
Only 30% of candidates have the soft skills you need to perform well.*
How do you select the top-skilled applicants quickly and at scale?
*HiringBranch global data
THE SOLUTION
Tailored skills assessments that accurately measure soft skills and communication for you.
REAL CUSTOMER RESULTS
<1%
bad hire rate
14%
less attrition
2x
throughput
skilled.
Great skills lead to great performance.
Assessing skills also reduces mis-hires, improves retention, and streamlines the hiring process for recruiters and hiring managers.

We're passionate about helping you know who to hire, effortlessly.
The HiringBranch Difference
Assessments aren’t new. AI skills assessments are. Our open-ended conversational approach is 4X more reliable than multiple-choice questions. Candidates respond to assessment prompts freely, thinking and reacting as they would on the job.
Open-Ended
Candidates respond to mock customer issues with voice or chat showcasing their true abilities.
Turnkey
There is no set up or AI feedback to provide. We handle the assessment content and AI scoring.
Anti-cheating
Proprietary proctoring protects against ChatGPT cheating, and detects movement and tab switching.
Candidate experience
Voice
In a speaking question, HiringBranch’s Intelligibility AI understands fluency and grammar perfectly. It works parallel to the Soft Skills AI that evaluates in real-time role-critical skills - like the ability to understand the main issue and build rapport in customer service or handle objections and close deals in sales.
Learn more
You are a customer service agent working at an insurance company.
Listen to the following customer call. Respond letting them know that you understand their issue and that you are going to help them.
Candidate experience
Chat
In a chat assessment question, our proprietary Intelligibility AI evaluates written skills and grammar while our Soft Skills AIevaluates real-time skills like the ability to think critically in tech support or position an offer in sales. 



Chat questions flow seamlessly through back and forth mock customer interactions.
Learn more
A Customer needs help with a technical issue.
My smartwatch won't sync with the fitness app on my tablet. I looked for the manual sync settings in the help docs but what it shows is not what I see in the app. Can you help me?
Restate the issue back to the customer.
I see your smartwatch
Candidate experience
Training
Hire strong and keep agents strong with conversational-based training. Assess skill gaps with our assessment, then train on missing soft skills. Agents learn how to build rapport, speak with conviction and more. Also available include culture, writing and speaking training and practice.
Learn more
Practice saying this sentence with positivity.
"Your VPN is finally working? That's great!"
You are a customer service agent working at an insurance company.
Listen to the following customer call. Respond letting them know that you understand their issue and that you are going to help them.
A Customer needs help with a technical issue.
My smartwatch won't sync with the fitness app on my tablet. I looked for the manual sync settings in the help docs but what it shows is not what I see in the app. Can you help me?
Restate the issue back to the customer.
I see your smartwatch
Practice saying this sentence with positivity.
"Your VPN is finally working? That's great!"
Candidate experience
Voice
In a speaking question, HiringBranch’s Intelligibility AI® understands fluency and grammar perfectly. It works parallel to the Soft Skills AI® that evaluates in real-time role-critical skills - like the ability to understand the main issue and build rapport in customer service or handle objections and close deals in sales.
Learn more
Candidate experience
Chat
In a chat assessment question, our proprietary Intelligibility AI® evaluates written skills and grammar while our Soft Skills AI® evaluates real-time skills like the ability to think critically in help desk or build rapport in sales. 



Chat questions flow seamlessly through back and forth mock customer interactions.
Learn more
Candidate experience
Training
Hire strong and keep agents strong with conversational-based training. Assess skill gaps with our assessment, then train on missing soft skills. Agents learn how to build rapport, speak with conviction and more. Also available include culture, writing and speaking training and practice.
Learn more

Experience it yourself

Request an assessment to your inbox and experience the open-ended approach on your own time.
Try an assessment
“With HiringBranch, we assess for sales soft skills and bilingual language competency. Our agent performance went up and I cut interviews by 80%. It saved my life! It’s reduced manpower and budget. I now have the gift of time.”
Sarah Wise, Operations Director
“HiringBranch is accurate, challenging and relevant. It instills confidence in our processes as we move towards a No-Interview Model.”
Read Case Study
“We cut our interview time significantly, giving my recruiters back 160 hours a month so they can work on the more strategic parts of the business. The payback is a no-brainer.”
Shannon Torres, Senior Director Talent Acquisition, SP Data Digital
“HiringBranch has made hiring easier and faster. We screen a huge number of candidates automatically. HR used to sit in 15-20 minute interviews consuming a huge amount of time. That time is cut by 80% now.”
“HiringBranch is accurate, challenging and relevant . It instills confidence in our processes as we move towards a No-Interview Model.”
Read Case Study
“We cut our interview time significantly, giving my recruiters back 160 hours a month so they can work on the more strategic parts of the business. The payback is a no-brainer.”
Shannon Torres, Senior Director Talent Acquisition, SP Data Digital
“HiringBranch has made hiring easier and faster. We screen a huge number of candidates automatically. HR used to sit in 15-20 minute interviews consuming a huge amount of time. That time is cut by 80% now.”

Hire the best candidates, faster

We guarantee it.
There comes a time when the same way is no longer the best way. Unlock the power of accurate skills assessments in your sales team or contact center. We guarantee an improvement in your agents.
Book a demo

Try an assessment today

Get a sample assessment sent to your inbox and experience the HiringBranch difference yourself.
Thank you for requesting a sample HiringBranch assessment
We are verifying your information and will send you a link to test drive HiringBranch soon!

If you are a candidate (and not an employer), kindly note that you will not receive a sample assessment. We invite you to visit our Help Center for candidate related questions and answers.
Oops! Something went wrong while submitting the form.
NEWS
HiringBranch announces $5M Series A funding
Read all about it